How do I Request cookies?
Please use the "Order Request" button in the upper right-hand corner of this website. If there are photos you'd like to send, you can email me at email@example.com, This will help me provide you a quote. Unless my schedule is full, I'll hold a spot in my calendar for you for 24 hours, to allow you time to send the deposit. Once I receive the deposit, I will send you a confirmation. Note that I ask for at least one week lead time, as they are all created to order, but I am frequently booked out 2-4 weeks.
Do you DO parties?
Yes! Discover your inner cookie artist by hosting a cookie decorating party at your home or venue! An event that is sure to be memorable for children ages 8 and over, as well as adults! Minimally 2 weeks notice is needed. Please click on the link under Cookies for more info!
Do you decorate on anything besides sugar cookies?
I also offer Chocolate sugar cookies, Orange Cardamon Spice, Peanut Butter, Cookies and Cream and seasonally Pumpkin Spice and Gingerbread. I also offer Shortbread, Funfetti and Mini Chocolate Chip for an additional $2/dozen. If you'd like other flavors, please let me know, and I'll consider them for the future!
I am also now offering Cake Pops to coordinate with cookies ordered! Flavors are chocolate, vanilla, red velvet, lemon and strawberry! Icing color is coordinated with the cookies, and decorations are either an icing swirl or sprinkles. Price is $36/dozen. Gold/silver hand painting or flowers available for an additional fee. See example here!
Can you do other designs?
I love to do new designs and custom cookies! If you have a photo you'd like to send, or colors and ideas/theme, please let me know and we can discuss. I also can do printed PHOTO or LOGO cookies (assuming you have permission for the latter) although do know that these icing sheets don't taste as good as regular icing to most people.
What are your prices for custom cookies?
Custom cookies are priced based upon the amount of detail, the number of colors/consistencies of icing needed, if gold or silver hand-painting is needed, if they need to be custom cut, and the size of the cookie.
Prices start at $45/dozen for 3-3.5" simple cookies. Elaborate cookies (for example, Dreamweaver or Las Vegas sign) and character cookies start at $5 each. Some cutters are larger, so the larger cookie will have a higher price. Mini cookies (1.5-2") can be added to any order starting at $9 for 6 simple cookies (eg, mini hearts in custom Bridal Set or with Shopkins).
Note that cookies are 1/4" thick, except for cookie pops/cookie bouquets which are 3/8" thick.
How do I pay for the cookies?
For orders $100 and under, I ask for pre-payment in full. For larger orders, I ask for a 50% deposit. The balance is due upon receipt of the cookies.
I prefer Venmo (firstname.lastname@example.org) when possible. You can use PayPal (email@example.com or if you don't have a PayPal account http://PayPal.Me/playingwithdough) or a credit card via Square, however I will need to add on their 3.5% fee to your price. If you are ordering one month or more in advance I also accept checks.
Orders less than $50 cancelled with more than 14 days notice are refundable; 14 days or less notice are not. Orders over $50 cancelled with more than 21 days notice are refundable; 21 days or less are not. If there is any non-refundable expense (ie, I've purchased a stencil etc just for your order), I will let you know with my quote.
WHAT are my options to get the cookies?
Delivery charges are based upon distance, at $1/mile from our location near Hillsdale and Meridian in SJ, weekends or 11am-3pm weekdays. Alternatively, you are welcome to schedule a pick-up time at our home in Willow Glen. Unfortunately, we are not able to ship.
How are the cookies packaged?
The cookies come in a window box. If you'd like cookies in individual cello bags and heat sealed, there is a charge of $2/dozen. If you'd like all cookies individually wrapped with ribbon for favors, there is an charge of $4/dozen (coordinating ribbon color). I also offer cookies on a reusable platter for an additional $3. For gifts or favors, with one-two weeks lead time, I can get individual clear or window boxes to fit your cookies in white, kraft brown, or possibly other colors! I charge you only my cost for this.
What ingredients are in the cookies?
All of our cookies are made with high quality, natural ingredients including flour, eggs, butter, cane sugar, real vanilla, lemon juice and zest, tree nuts and peanuts. If you need more specifics, just let me know :)